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STRATO CLEANING DRONES

TERMS AND CONDITIONS OF SALE

These Terms and Conditions of Sale ("Terms") govern all sales of products, training services, software, digital content, and related services offered by StratoCapture LLC, doing business as Strato Cleaning Drones ("Company," "we," "our," or "us"). By placing an order, paying a deposit, signing a proposal, accepting a quote, or receiving products or services from the Company, the purchaser ("Customer") agrees to be bound by these Terms.

1. COMPANY INFORMATION

StratoCapture LLC is a Florida limited liability company engaged in the sale of commercial cleaning drone systems, operator training, related accessories, digital content, and associated services.

2. PRODUCTS AND SERVICES

The Company sells commercial cleaning drone systems and provides training services related to the operation of such equipment.

Products and services may include:

  • Commercial cleaning drone systems

  • Flight training programs

  • Operational training materials

  • Digital manuals and documentation

  • Software and firmware provided by manufacturers

  • Training videos and educational content

The Company acts as a reseller of drone equipment and is not the manufacturer of the products sold unless expressly stated otherwise.

3. ORDER ACCEPTANCE

All quotations, proposals, and estimates are non-binding until accepted by the Company.

The Company reserves the right to refuse, cancel, or limit any order at its sole discretion.

An order is considered accepted when:

  • The Customer signs a proposal or sales agreement;

  • The Customer submits a deposit;

  • The Company issues a written order confirmation.

4. DEPOSITS AND PAYMENT TERMS

A non-refundable deposit of Seven Thousand Dollars ($7,000.00) is required to initiate the procurement, reservation, assembly, preparation, or fulfillment process.

The remaining balance is due in full before delivery or release of the equipment.

Failure to pay the remaining balance when due may result in:

  • Delay of delivery;

  • Storage fees;

  • Cancellation of the order; and/or

  • Forfeiture of any deposit previously paid.

The Company reserves the right to withhold delivery until all outstanding amounts have been paid in full.

5. NON-REFUNDABLE DEPOSIT

The Customer acknowledges and agrees that the $7,000 deposit is non-refundable under all circumstances, including but not limited to:

  • Change of mind;

  • Business closure;

  • Financing issues;

  • Delays unrelated to the Company;

  • Customer inability to operate the equipment;

  • Regulatory restrictions;

  • Customer cancellation for any reason.

The deposit compensates the Company for administrative costs, inventory allocation, procurement efforts, scheduling, and lost sales opportunities.

6. ALL SALES FINAL

ALL SALES ARE FINAL.

Once a drone system has been assembled, prepared, configured, or made available for delivery at the Company's location, the sale becomes final and non-refundable.

The Company does not accept returns, exchanges, or refunds except where required by applicable law.

The Customer acknowledges that commercial drone systems are specialized equipment purchased for business purposes and are not eligible for return due to dissatisfaction, change of circumstances, or inability to use the equipment.

7. DELIVERY AND ACCEPTANCE

Risk of loss and ownership transfer to the Customer upon:

  • Physical delivery;

  • Customer pickup; or

  • Transfer to a shipping carrier,

whichever occurs first.

The Customer is responsible for inspecting the equipment upon receipt.

Any shipping damage must be reported to the carrier and the Company within forty-eight (48) hours of delivery.

8. TRAINING SERVICES

The Company may provide flight training and operational instruction.

Training is intended solely for educational purposes and does not:

  • Guarantee pilot competency;

  • Guarantee FAA certification;

  • Guarantee operational success;

  • Guarantee business profitability;

  • Guarantee cleaning performance;

  • Guarantee regulatory compliance.

The Customer remains solely responsible for safely operating the equipment.

Completion of training does not constitute certification, licensing, or authorization by any governmental authority.

9. NO GUARANTEE OF BUSINESS RESULTS

The Company makes no representations, warranties, or guarantees regarding:

  • Revenue generation;

  • Business profitability;

  • Return on investment;

  • Customer acquisition;

  • Contract acquisition;

  • Market demand;

  • Cleaning performance under all conditions.

Any earnings examples, marketing materials, projections, or testimonials are illustrative only and should not be relied upon as guarantees of future performance.

10. FAA COMPLIANCE AND LEGAL RESPONSIBILITIES

The Customer is solely responsible for:

  • Compliance with all Federal Aviation Administration (FAA) regulations;

  • Obtaining any required certifications or licenses;

  • Maintaining pilot qualifications;

  • Airspace authorizations;

  • Operational approvals;

  • State and local regulatory compliance;

  • Insurance coverage;

  • Safety procedures;

  • Equipment registration requirements.

The Company does not provide legal advice regarding aviation regulations.

The Customer assumes all responsibility for ensuring lawful operation of the equipment.

11. ASSUMPTION OF RISK

The Customer acknowledges that drone operations involve inherent risks, including but not limited to:

  • Property damage;

  • Personal injury;

  • Death;

  • Equipment damage;

  • Environmental damage;

  • Water intrusion;

  • Operational failures;

  • Signal interference;

  • Crashes;

  • Regulatory violations.

The Customer voluntarily assumes all risks associated with ownership and operation of the equipment.

12. MANUFACTURER WARRANTIES ONLY

THE COMPANY PROVIDES NO EXPRESS OR IMPLIED WARRANTIES.

All equipment is sold subject solely to any warranty offered by the manufacturer.

The Company disclaims all warranties, including:

  • Merchantability;

  • Fitness for a particular purpose;

  • Non-infringement;

  • Performance guarantees.

Warranty claims must be submitted directly to the manufacturer unless otherwise instructed.

The Company shall have no obligation to repair, replace, or refund products under manufacturer warranty programs.

13. TECHNICAL SUPPORT

Technical support and equipment setup assistance are provided by the manufacturer unless otherwise stated in writing.

The Company may assist with communication between the Customer and the manufacturer but assumes no responsibility for manufacturer response times, warranty decisions, repairs, or support outcomes.

14. SOFTWARE, FIRMWARE, AND DIGITAL CONTENT

Any software, firmware, manuals, training videos, operating procedures, documentation, or digital materials supplied with the products remain subject to the applicable manufacturer's licensing terms.

The Customer receives a limited, non-transferable license to use such materials for lawful operation of the purchased equipment.

The Customer may not:

  • Copy;

  • Sell;

  • Redistribute;

  • Publish;

  • Reverse engineer;

  • Modify;

  • Create derivative works from,

any proprietary software or training content except as expressly permitted by law or the applicable license agreement.

15. INTELLECTUAL PROPERTY

All Company trademarks, logos, branding, training materials, videos, manuals, presentations, and educational content remain the exclusive property of StratoCapture LLC.

No ownership rights are transferred to the Customer.

16. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES;

  • INCIDENTAL DAMAGES;

  • CONSEQUENTIAL DAMAGES;

  • SPECIAL DAMAGES;

  • LOST PROFITS;

  • LOST BUSINESS OPPORTUNITIES;

  • LOSS OF DATA;

  • LOSS OF REVENUE;

  • PROPERTY DAMAGE;

  • PERSONAL INJURY CLAIMS ARISING FROM EQUIPMENT USE.

THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL PURCHASE PRICE ACTUALLY PAID TO THE COMPANY FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

17. INDEMNIFICATION

The Customer agrees to defend, indemnify, and hold harmless StratoCapture LLC, its owners, officers, employees, contractors, affiliates, and agents from any claims, damages, liabilities, losses, costs, expenses, or attorney's fees arising from:

  • Equipment operation;

  • Regulatory violations;

  • Property damage;

  • Personal injury;

  • Third-party claims;

  • Customer negligence;

  • Customer misuse of equipment;

  • Customer failure to comply with applicable laws.

18. FORCE MAJEURE

The Company shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including:

  • Supply chain disruptions;

  • Manufacturer delays;

  • Natural disasters;

  • Weather events;

  • Government actions;

  • Labor shortages;

  • Transportation disruptions;

  • Acts of God.

19. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

20. DISPUTE RESOLUTION

Any dispute arising out of or relating to these Terms, the sale of products, or services provided by the Company shall first be submitted to good-faith negotiation.

If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in the State of Florida in accordance with the rules of the American Arbitration Association.

The parties waive the right to trial by jury.

21. CLASS ACTION WAIVER

The Customer agrees that any claim against the Company shall be brought solely in an individual capacity and not as a plaintiff or class member in any class action, collective action, or representative proceeding.

22. ATTORNEY'S FEES

In any dispute arising from these Terms, the prevailing party shall be entitled to recover reasonable attorney's fees, costs, and expenses.

23. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

24. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties concerning the products and services provided by the Company and supersede all prior discussions, representations, or agreements.

25. ELECTRONIC SIGNATURES

Electronic signatures, electronic acceptances, and electronic communications shall be deemed legally binding and enforceable to the fullest extent permitted by law.

BY PURCHASING PRODUCTS OR SERVICES FROM STRATOCAPTURE LLC D/B/A STRATO CLEANING DRONES, THE CUSTOMER ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS AND CONDITIONS.

Terms & Conditions